Technology can be used to resolve disputes among the parties even if they are located in different countries. Online dispute resolution (ODR) in India is also seen as a viable option to resolve disputes without litigation. ODR can be used for cross border e-commerce and technology transactions disputes that require urgent and cost effective resolutions.
Further, corporate disputes in India could also be resolved using ADR/ODR techniques. India has recently adopted the Digital India and Internet of Things (IoT) policies that would use technology to provide public services. This may result in growing use of e-courts in India and use of ODR in India in the near future.
We at Perry4Law Organisation and Perry4Law’s Techno Legal Base (PTLB) believe that use of ODR and e-courts at national level are bound to happen though not at the same pace and level as is happening at the international level.